View Melissa’s website here!
I have known Jeanette for a couple of years now, we met at the Hay House “Have you got a book in you” Conference as finalists. We instantly took a liking to one another and were inseparable that weekend, having lots of fun and taking lots of opportunities.
Recently I had to ask for a refund on a website being made by another company as the creators were very unprofessional and even started asking for very personal information such as my social media passwords. Something didn’t feel right, then when they started to not show up on appointment times without any notice time after time, I got fed up and asked for my money back. Fortunately with Jeanette’s help I received a full refund on the same day that I asked.
So then I did what I felt in my heart all along and immediately booked in to have my website designed through Jeanette’s company “House Design.” Jeanette was extremely efficient and keen to get down to business and get it done. I found this very professional and was very happy with the fast responses as I am someone who also tries to get things done as soon as I can.
She answered all of my E-mails and correspondence instantly, I always knew what was expected of me and if anything would cost extra. She gave me a few nudges and reminders to send things in too which was great as I have been so busy. She explained things to me in simple to understand terms when I didn’t understand some things. And she was very happy to answer questions I had.
I fell in love with the template of the website as soon as I saw it. I was over the moon with how it looked I wanted to show everyone straight away. She sent me images of each page and was happy to make adjustments to anything I wanted changed around. I viewed the website on my phone and couldn’t believe how easy it was to navigate around on. My previous website didn’t line up properly on the phone and things seemed to be a bit out of shape.
She sent me invoices with accurate descriptions of the work she was going to have done and was true to her word. She gave me receipts. She gave me a log in sheet with all of my details on it that I have put on file. She sent me instructions on how to edit things and run my website without having to constantly ask her to do it for me.
I didn’t realize just how unprofessional the other company was until I dealt with Jeanette. They never even gave me their ABN number or an invoice for my payments. I wish I had just gone to her in the first place. It went live very quickly and I am extremely happy with it. In the first week I had almost 1,000 unique website visitors come and take a look at my new website and read my blogs. I have already started to get business through my online booking system too.
Thanks for the great work Jeanette!
Melissa Gibson Medium