Archive for the "Email | Website Hosting" Category

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August 18, 2010

Design House will be closed for a month in Oct due to annual leave in a remote location!  

Please be advised I am out of the country from Friday the 24th of September till Monday the 25th of October on annual leave.
As I am climbing to Base Camp at Mt Everest I will have no internet or phone coverage. (OMG No Facebook!!)
This will be the first time in 6 years I have had a month off work and especially with no communication available!
This will be a test on every level!
For me and my valued clients! 

So please check your printing stocks are not running low! Email me now to reorder; jeanette@designhouse.com.au

If you experience any website or email problems while I am away please email the specific details and error message to techsupport@designhouse.com.au

If you would like to sponsor my trek any support would be most graciously appreciated …. Please click here for more interesting information about the trek and see how you can help and promote your business.

Annual Leave

July 2, 2010

P&OI am out of the country till Monday the 12th of July 2010 on annual leave, please don’t leave a phone message but instead email all enquires, artwork alterations and quote requests to info@designhouse.com.au

I will check my emails during this period though there may be a slight delay in usual response time.

If you experience any website or email problems please email the specific details and error message to techsupport@designhouse.com.au

Thank you

JAM Outdoor (Rebrand)

March 1, 2010

JAM websiteLandoway Outdoor in Bundaberg approached Design House seeking a major rebrand as they have renamed their existing company to JAM Outdoor.
Being one of the largest outdoor advertising companies in Queensland with over 350 + billboards we developed a website so that potential clients could not only view JAM’s professionalism but the location of their sites statewide.

We started with a logo design and carried that through into business cards, letterheads, with comp slips & finally the website development. 

Design House has enjoyed a successful business relationship with JAM Outdoor by designing billboard creative’s for their clients for the past two years. Please click here to view JAM’s artwork rebrand or click here to view JAM’s website.

Our company has just undergone a major rebranding from Landoway Pty Ltd to JAM Outdoor.  As a large regional Queensland billboard company, we felt our growth and professionalism required a memorable and contemporary name to match our ethos.  This has not been a simple process, as all our communications required a name change along with our new logo and colours.  We have also used the opportunity to launch a new website, JAM Outdoor.com.au.  Design House have managed the process, navigating across all areas involved, ensuring that we keep on track by following the process through to completion. It is not an easy journey to change your name when you are presenting your company across different mediums each having their own issues in presentation.  What stands out on a website compared to the tag on a billboard is very different.  Jeanette has been very flexible and responsive to our specific requirements producing what we believe is a simple and effective logo which is now integrated across all our communication channels. Our website is eye-catching and interactive providing our customers with intuitive navigation that shows all our available sites. This is no mean feat considering the volume of information on all our sites. Now our customers can quickly see photos of available sites in their areas along with tips and examples of signs that have been designed and are successful for our customers.

Anita Palm | Managing Director

How prepared are you

June 25, 2008

If you’re reading this, then you’re using a computer and I have a feeling, reading the Design House Blog is not the only thing you do on your computer. We all use our computers every day for all kinds of important tasks.

A couple of days ago I noticed a clunking noise coming from on of the servers. Naturally I wanted to investigate and get ride of the noise. I pulled the side off the server and took a closer look. As it sounded, it was a power supply fan failing. Lucky I invested in commercial grade power supplies, with redundant cooling fans running, so no damage would come of this. Never the less, it was time to swap over the power supplies and get the server back up asap.

Ironically, two months ago I performed maintenance on all three servers, and replaced power supplies in the other two servers, and didn’t think it was required to replace this one.

However, while I was down working on this server, and had the afternoon free, I decided to test out our disaster recovery plan and backup systems. I had other people using the other servers so it wasn’t a full test of our disaster recovery plan, but I still went ahead testing on the secondary mail server, database and web development server.

After restoring from one of the terabyte backup drives, I was fortunate enough to be able to successfully create and repopulate about 200 MySQL databases and load back up about 95 websites, and all of which operated fine.

Hopefully, all of us backup these days, with external Hard drives being so affordable, but how often do you test your backup is working?

You might plug your drive in every day and backup, but is it actually doing that? It may be having errors, partially copying things, all kinds of errors.

You need to be prepared, or have in place sufficient plans for when your computer dies and looses everything.

Having your Website Hosted Correctly

February 21, 2008

There is no secret – we use one of the best hosting companies in Australia, Aussie HQ. I’ve personally been a user from before 2003 when I started some of my first websites.

Where your website is hosted is one of the most important things that can determine the effectiveness of your online presence.

As the old saying goes, “You get what you pay for”, and with your website hosting, ain’t that the truth. I tell my clients on many occasions that we are not the cheapest hosting provider. You get what you pay for. If you go to a budget hosting company and pay $60 a year – then you wont get the same service as someone paying $229 for premium website and email hosting. At Design House we invest every year in a dedicated server that delivers the quality and performance we want to sell to our clients.

Investing in a cheaper hosting provider will get you a slow website, that can go down and not work for periods of time. This normally happens because the hosting company puts so many websites on the one server it crashes, which can be a terrible experience for anyone!

You can read what was printed in the Feb. edition of NetGuide Magazine.

Whenever there is a problem there is always someone there to help resolve my issue! Never have I had service this great! All the staff are polite, friendly, and willing to help at any opportunity. I choose AussieHQ for their reliable hardware, and impressive features. I can sleep at night, trusting AussieHQ to host my valuable clients websites, and email.

Ben May

Source: Netguide Advert

Do you REALLY know how to forward emails?

February 18, 2008

By anonymous email source

Do you REALLY know how to forward e-mails?  50% of us do; 50% DO NOT.

Do you wonder why you get viruses or junk mail? Do you hate it? Every time you forward an e-mail there is information left over from the people who got the message before you, namely their e-mail addresses and names. As the messages are forwarded along, the list of addresses builds, and builds, and builds, and all it takes is for some poor sap to get a virus, and his or her computer can send that virus to every E-mail address that has come across his computer. Or, someone can take all of those addresses and sell them or send junk mail to them in the hopes that you will go to the site and he will make five cents for each hit. That’s right, all of that inconvenience over a few cents! How do you stop it?  Well, there are several easy steps.

Try the following if you haven’t done it before:

1. When you forward an e-mail, DELETE all of the other addresses that appear in the body of the message (at the top). That’s right, DELETE them. Highlight them and delete them, backspace them, cut them, whatever it is you know how to do. It only takes a second. You MUST click the ‘Forward’ button first and then you will have full editing capabilities against the body and headers of the message. If you don’t click on ‘Forward’ first, you won’t be able to edit the message at all.

2.  Whenever you send an e-mail to more than one person, do NOT use the To: or Cc fields for adding e-mail addresses. Always use the BCC:(blind carbon copy) field for listing the e-mail addresses. This is the way the people you send to will only see their own e-mail address. If you don’t see your BCC: option click on where it says To: and your address list will appear. Highlight the address and choose BCC: and that’s it, it’s that easy. When you send to BCC: your message will automatically say ‘Undisclosed Recipients in the ‘TO:’ field of the people who receive it.

3.  Remove any ‘FW: in the subject line. You can re-name the subject if you wish or even fix spelling.

4.  ALWAYS hit your Forward button from the actual e-mail you are reading. Ever get those e-mails that you have to open 10 pages to read the one page with the information on it?By Forwarding from the actual page, you wish someone to view; you stop them from having to open many e-mails just to see what you sent.

5.  Have you ever gotten an email that is a petition? It states a position and asks you to add your name and address and to forward it to 10 or 15 people or your entire address book. The email can be forwarded on and on and can collect thousands of names and email addresses. A FACT: The completed petition is often actually worth a couple of bucks to a professional spammer because of the wealth of valid names and email addresses contained therein. If you want to support the petition, send it as your own personal letter to the intended recipient. Your position may carry more weight as a personal letter than a laundry list of names and email address on a petition. (Actually, if you think about it, who’s supposed to send the petition in to whatever cause it supports? And don’t believe the ones that say that the email is being traced, it just ain’t so! Totally impossible!)
 
6.  Don’t send emails with a blank subject line.

7.  Dont forget to wipe the anti virus messages and lines at the end also..

Some of the other emails I dislike include:

1. The one that says something like, ‘Send this email to 10 people and you’ll see something great run across your screen. Or sometimes they’ll just tease you by saying ‘something really cute will happen. IT AIN’T GONNA HAPPEN!!!!! (Trust me, I’m still seeing some of the same emails that I waited on 10 years ago!) I know some of the mail is cute etc.. but I usually delete the part where it says forwatd to x amount of people
 
2.  I don’t let the bad luck ones scare me either, they get deleted.  (This could be why I haven’t won the lottery…!)
 
3.  Before you forward a ‘Virus Alert’, or some of the other emails floating around nowadays, check them out before you forward them. Most of them are junk mail that’s been circling the net for YEARS! Just about everything you receive in an email that is in question can be checked out a Snopes.  Just go to www.snopes.com.  It’s really easy to find out if it’s real or not. If it’s not, please don’t pass it on.

Getting the Spam Blues?

August 29, 2007

Email LogoIn a world of email communication, the email is becoming the sole point of contact for many businesses and individuals. The email has the advantage over the phone call, or instant message that it can be delivered and read at the earliest convenience. The email has the advantage over something like a posted letter in that the response can be immediate, and no delays in transporting the message, especially inter-state or internationally.

When we now fire up our workstations every morning, and make our cup of tea, whilst the computer is downloading all the emails received over night, or since the last check. Whilst pulling down the large number of emails, you’ll see a number of emails from family members, fellow workers, and unknown contacts. Among the unknown contacts there will undoubtedly be emails trying to sell Viagra, offshore drugs and other pieces of junk email, better known as spam.

Spammers sending spamHow does it happen and what does it do? Spam is sent to any email address the spammer has in their database. Trying to sell something, trying to direct the recipient to a virus based website, trying to gain traffic to a new website, or to simply be a nuisance, regardless of the reason, spam annoys the best of us.

How does the spammer get my email address? There are multiple ways a spammer can get your email address. If you have your email address posted online, then you’re almost guaranteed that they will get your address. Spammers can also get your email address from buying your details from other people such as other websites that may collect your email address however this is rare; as most people caught doing this, are shut down.

How does one avoid spam? There are a number of theories of how to avoid spam. The best, simple ways to do this, are to avoid putting your email online. If you must, there are certain scripts available to prevent this or to say yourname [at] yoursite.com.au most people will understand that means yourname@yoursite.com.au. But it can be tricky. Further, you should always have a more difficult email address, a spam bot can guess simple email addresses, such as bob@bob.com, or sales@mysite.com.au, info@mysite.com.au as they are commonly used on most sites. The other way to help reduce spam, is to have two email addresses: one that you use online- this will receive more spam. You should then have a secondary email address where only your verified contacts know about, this will always be good email.

Computers on the InternetIs there anything else that I can do? Yes there is! Where your email comes from, either your Internet Provider, or Website Host (if you have a website) will be able to run spam filtering software, that will be able to scan your email, to see if it looks like spam. The spam filtering algorithm is fairly complex, but in most cases is accurate. If you’re getting the spam blues, talk to your email provider about some spam filtering! Or switch your web hosting over to Design House  we’re more than happy to help you with the spam blues! Click here to see the Design House Premium Australian Web Hosting